SAP Knowledge Base Article - Preview

3824719 - How do I specify an agent booked reservation in the finishing template?

Symptom

Reservation was booked by an agent, and a TAW line was added at the time of booking. The reservation was pushed into Concur so that online approval could be processed. After approval, the finishing template updated the TAW line. However, the TAW line that originally added by the agent should not be changed. Why did this happen?


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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

Customer does not want all Finishing Remarks added to Off Line PNRs. , KBA , CON-SRV-TRV-ADM-TTE , Travel Templates , Problem

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