3824756 - [2026] New SSL certificate for *.concursolutions.com and *api.concursolutions.com

Important: This change only impacts Client Web Services customers.

Clients who have not pinned the expiring certificate do not need to take any action as their expiring certificate will be renewed automatically. Most clients do not pin the certificate.

NOTE 1: If you are not sure whether your *concursolutions.com certificate is pinned, consult with your IT department.

NOTE 2: SAP ICS customers who follow the certificate handling processes described in the following note do not need to take any action: 2914977 - FAQ: Concur Certificates, Authentication, and Connectivity.

Clients who have pinned an expiring certificate must update to the new certificate before the new certificate is issued at 10PM PDT on November 10, 2026 for (*.api.concursolutions.com) and 10PM PDT on August 26, 2026 for (*.concursolutions.com)

Clients who have pinned the certificate and who do not update it with the new certificate before it is renewed, will experience disruption to SAP Concur products and services.

IMPORTANT: Certificate pinning is not recommended, and you do so at your own risk. To support security for SAP Concur solutions, security certificates are renewed regularly. Pinned certificates are not renewed automatically and, if a pinned certificate is not renewed before it expires, the pinned certificate can cause a disruption of service.

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Integration - Client Web Services

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

To ensure the ongoing security of our products and services, the *.concursolutions.com and *.api.concursolutions.com SSL certificates are updated on an annual basis. , KBA , CON-INT , Integrations , Problem