SAP Knowledge Base Article - Preview

3824806 - Why am I receiving the error: "Warning returned during shop: PROFILE_VALIDATION_FAILED" while making my reservation?

Symptom

While attempting to add a hotel to an existing reservation, the traveler received an error that prevented them from completing their trip.  The displayed error was that one or more required fields were missing from the profile, yet, when viewing the traveler profile, all required fields appear to be completed.


Read more...

Environment

Travel > Profile Travel > GDS

Product

Concur Travel all versions

Keywords

The traveler is receiving a booking error on the Review and Book page, "One or more required fields are missing from your profile. Please add the required fields. Once completed you will be redirected back to this page" which prevents them from placing their reservation in Concur. , KBA , CON-MOB-TRV-HTL , Hotel , CON-CA-USP , User Profile , CON-SRV-TRV-SBR , TwsSabre Test , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.