SAP Knowledge Base Article - Preview

3824809 - How can we disable the 2FA set up email requirement for our company?

Symptom

In the second phase of the Two-Factor Authentication (2FA) release, which starts on November 15th, users who sign in using their Concur username and password and have not yet set up 2FA will receive a link via email to do so. This differs from the initial setup process where users were able to set up 2FA directly on the Concur Sign-In page.

I need to know how to disable the email requirement for my company. In other words, I want to bypass the email requirement in Phase 2 so that users can continue setting up 2FA directly on the Concur Sign-In page, as they have been doing since October 18th during Phase 1.


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Environment

Expense > Login, Authentication

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

KBA , CON-CA-ADM-AUA , Authentication Admin , Problem

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