SAP Knowledge Base Article - Preview

3824822 - Why am I getting a hotel policy message A DEPOSIT MAY BE REQUIRED FOR CERTAIN SPECIAL EVENT DATES?

Symptom

Hotel already removed the policy about the deposit requirement for a certain special events but it is still showing in Concur site. I found out that the the policy showing is still present in the reservations system (GDS).


Hotel deposit policy


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

A user is getting a hotel policy message when selecting the Shangri-La New york but the hotel says that they already removed this. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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