3824827 - Why did traveler not receive a receipt showing the expenses at the hotel that was booked through Concur?

I booked an Amex Direct hotel in Concur.
When checking out the I was not able to get a receipt of the hotel expenses from the hotel.
The hotel told me that they could not provide a receipt but one would be sent from Expedia.

User booked hotel in Concur but did not receive a receipt showing the expenses at the hotel. , KBA , CON-MOB-TRV-HTL , Hotel , CON-EXP-ADM-EXT , Expense Types , Problem