SAP Knowledge Base Article - Preview

3824841 - Error "hl-700078" (SUPPLIER_TIMEOUT) when completing a hotel booking

Symptom

I see that my hotel booking is marked as failed in Concur Travel, but I also received a confirmation from the hotel vendor indicating that the booking was successful.

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

This article explains why a hotel booking fails with error "hl-700078" (SUPPLIER_TIMEOUT) and what it means when the supplier does not respond during the booking process. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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