SAP Knowledge Base Article - Preview

3824853 - Error in logs: "PROFILE MOVE INCOMPLETE - REDISPLAY PNR"

Symptom

When booking a trip, the following error message appears right after hitting the Search button, starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."

In the logs, the error "PROFILE MOVE INCOMPLETE - REDISPLAY PNR" is found.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When trying to book, the user sees an error message. In logs, the error "PROFILE MOVE INCOMPLETE - REDISPLAY PNR" is found. , KBA , CON-CA-USP , User Profile , Problem

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