SAP Knowledge Base Article - Preview

3824859 - Why wasn't reservation sent to ticketing after using booked Southwest DC flights, canceled those flights and rebooked flights via GDS in same PNR?

Symptom

User booked Southwest flights via DC in Concur along with car or hotel. Canceled all of the flights, and then rebooked United Airlines flights via the GDS. Completed the reservation, but the reservation was not queued to ticketing


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Environment

Travel > Direct Connect Travel > GDS

Product

Concur Travel all versions

Keywords

Reservation not ticketed , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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