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SAP Knowledge Base Article - PreviewSymptom
When the user buys a ticket for Eurostar train via SNCF and chooses seats during booking process in Concur, different seats are reflected in the itinerary on Eurostar website. The seats that are chosen during booking process on Concur are not respected on Eurostar side and different seats are assigned.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
When the user buys a ticket for Eurostar train via SNCF and chooses seats during booking process in Concur, different seats are reflected in the itinerary on Eurostar website. , KBA , CON-SRV-TRV-RAL , Rail , Problem
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