SAP Knowledge Base Article - Preview

3824870 - Why does a non-profiled user get an error when clicking to book travel in Cvent?

Symptom

A non-profiled employee registers through Cvent, but encounters an Error 500 message when the user is clicking book travel.  The error is occurring when the system attempts to connect the user to Concur to book the travel.


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Environment

Travel > Meeting

Product

Concur Travel all versions

Keywords

A non-profiled user is set up in Cvent with a valid email address but when clicking to book travel, an Error 500 message is received. , KBA , CON-CA-ADM , Administration , Problem

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