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3824878 - Error in logs: "The 'PostalCode' element is invalid - The value 'XXXXXXXXX' is invalid according to its datatype 'StringLength1to16'… "

Symptom

I encountered an error message when attempting to reserve a Roomit hotel through Concur Travel, specifically after clicking the Review and Reserve button:
"We're Sorry… We encountered an issue that prevented us from completing your request. We were unable to reserve the hotel room you requested"

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Environment

Travel > GDS Shop & Book Travel > Direct Connect

Product

Concur Travel all versions

Keywords

I am trying to book a Roomit hotel in Concur Travel and received an error message after clicking on the Review and Reserve button. , KBA , CON-CA , Cross Applications , CON-TRV-ADM-USR-PRO , Profile , Problem

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