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SAP Knowledge Base Article - PreviewSymptom
I am booking a hotel selecting Expedia rate, my hotel loyalty program is added in my profile and loyalty program number is shown on Review and Reserve page in Concur. However the points are not collected and the loyalty program is not linked to the reservation made in Concur via AMEX Direct.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
Hotel loyalty program availability for Expedia rates booked via AMEX Direct Connect. , KBA , CON-MOB-TRV-HTL , Hotel , Problem
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