SAP Knowledge Base Article - Preview

3824971 - New Concur Travel – Why am I receiving the error message “companyId is invalid” when accessing Amex GBT hotels?

Symptom

When users attempt to search for Amex GBT hotel results, they encounter the following error message:
“A technical issue has occurred. Please reload the page and try again.”


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

When users search for AmexGBT hotel results, they are getting the error: "There has been a technical issue. Please reload the page and try again". , KBA , CON-CA , Cross Applications , Problem

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