3824980 - New Concur Travel - Why a Hotel Appears in an Incorrect Location in Search Results

In Concur Travel, hotel search results are based on geolocation (latitude and longitude) rather than the displayed street address. This means the map position and proximity search are driven by coordinates provided through the Global Distribution System (GDS), such as Sabre, Amadeus and Travelport+.
 

If the geolocation associated with a hotel is inaccurate, the property may appear in search results for a different area than expected, even if the listed address is correct.

This article explains why a hotel may appear in an unexpected location in Concur Travel search results. It clarifies how hotel location data is determined and what users should expect. , KBA , CON-MOB-TRV-HTL , Hotel , CON-CA , Cross Applications , Problem