SAP Knowledge Base Article - Preview

3825008 - New Concur Travel - Why my originally set time window was changed by the system when searching flights?

Symptom

Upon entering the time window, the flight results page displayed a different time range from what the user has manually set, and the following message appeared at the top of the page: "Flights outside of selected time range are included in the search results to ensure compliance of your company's policy rules"


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    Environment

    Travel > GDS shop & book Travel > Policy

    Product

    Concur Travel all versions

    Keywords

    This article explains why the company-configured setup has overwritten the user-set time window during air search and why the following message appeared at the top of the flight results page: "Flights outside of the selected time range are included in the search results to ensure compliance with your company's policy rules." , KBA , CON-SRV-TRV-ADM-TPY , Travel Policy , CON-CA , Cross Applications , Problem

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