SAP Knowledge Base Article - Preview

3825011 - Error in logs: "NEED TELEPHONE"

Symptom

When booking a Hotel, there is the following error displayed at Review and Book page:

Error Code: hl-700057
Correlation ID:
 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Error Code: hl-700057

In GDS logs the following error is captured:

"NEED TELEPHONE"
 


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

I get an error when booking a hotel. In GDS logs the following error is returned from Amadeus GDS: "NEED TELEPHONE" , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-AMA , Test Amadeus , Problem

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