SAP Knowledge Base Article - Preview

3825022 - Error in logs: "Ticket status will not allow cancellation"

Symptom

When attempting to cancel PNR in Concur Travel, cancellation fails, however TMC is able to cancel the booking offline.

cancellation failed status


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Cancellation fails when user is attempting to cancel the booking in Concur Travel. , KBA , CON-SRV-TRV-SBR , TwsSabre Test , Problem

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