SAP Knowledge Base Article - Preview

3825038 - [NetSuite] How to identify root cause for error "Unable to find matching line for sublist apply on Payment confirmation"

Symptom

The Expense or Invoice Payment Confirmation connector may fail with the following NetSuite error:

"Unable to find a matching line for sublist apply with key: [doc,line] and value: [11111,0]."

This error generally occurs when the expense report or vendor bill that the payment confirmation is attempting to apply cannot be matched to an eligible transaction in NetSuite.

The most common causes are:
1. The expense report or vendor bill does not exist in NetSuite.
2. The expense report or vendor bill has already been paid.
3. The expense report or vendor bill belongs to a different subsidiary than the one associated with the payment.
4. The expense report or vendor bill uses a different Accounts Payable account than the one associated with the payment.


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Environment

Integration - Packaged Connector

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

How to identify and resolve the root cause of the "Unable to find a matching line for sublist apply" error encountered by the Expense or Invoice Payment Confirmation connector. , KBA , CON-INT , Integrations , Problem

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