SAP Knowledge Base Article - Preview

3825058 - Why are some Requests cancellations being sent to the Travel Agency, and other cancellations not?

Symptom

On some Requests, when the user cancels it, it is not sending the cancellation email notification to the Travel Agency. Why does that happen?


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Environment

Concur Request > Booking/Trip Creation

Product

Concur Request all versions

Keywords

Cancellation of certain requests are not sending the email notification to the Travel Agency , KBA , CON-CA-ADM , Administration , Problem

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