Symptom
The Concur financial connector for NetSuite may fail to post a transaction and generate a proactive support case with one of the following errors:
"Invalid Category Reference Key 123 for Entity 456."
"Invalid Category Reference Key 123."
This error can occur when the NetSuite Expense Category reference sent by the connector does not match the expected NetSuite Category Internal ID, when the category is not enabled for the relevant entity subsidiary, or when the NetSuite role used by the connector does not have access to the entity subsidiary.
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Environment
Product
Keywords
Resolve the Invalid Category Reference Key error that may occur when posting transactions through the Concur financial connector for NetSuite. , KBA , CON-INT , Integrations , Problem
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