SAP Knowledge Base Article - Preview

3825065 - [NetSuite] Error: "Invalid Category Reference Key _ for Entity _"

Symptom

The Concur financial connector for NetSuite may fail to post a transaction and generate a proactive support case with one of the following errors:

"Invalid Category Reference Key 123 for Entity 456."
"Invalid Category Reference Key 123."

This error can occur when the NetSuite Expense Category reference sent by the connector does not match the expected NetSuite Category Internal ID, when the category is not enabled for the relevant entity subsidiary, or when the NetSuite role used by the connector does not have access to the entity subsidiary.


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Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions

Keywords

Resolve the Invalid Category Reference Key error that may occur when posting transactions through the Concur financial connector for NetSuite. , KBA , CON-INT , Integrations , Problem

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