SAP Knowledge Base Article - Preview

3825101 - Error:"Unsuccessful Direct Connect itinerary retrieval."

Symptom

User booked a trip, but later decided to cancel the hotel segment. Even though the PNR was successfully processed by our Reporting tool, the cancellation is still not visible in the user's trip library.


Read more...

Environment

Travel > Reporting - Travel

Product

Concur Travel all versions

Keywords

Hotel cancellation processed successfully but not showing in user's trip library. , KBA , CON-TRV-ADM-RPT , Travel Reports , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.