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SAP Knowledge Base Article - PreviewSymptom
In looking at the body of the attachment it states that it is a secure email and has an option to open the message. Invoice Capture OCR is not able to process secure emails.
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Environment
Invoice > Capture/Imaging
Product
Concur Invoice all versions
Keywords
Batch was emailed into Invoice Capture and when it arrives in the Batch List there is no attachment and it Rejects. , KBA , CON-CA-ADM , Administration , Problem
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