SAP Knowledge Base Article - Preview

3825169 - Why are Booking.com rates not shown when searching with some search option but available with others?

Symptom

When searching for hotel with Reference Point without specifying the hotel name, there are only GDS rates in the results.

hotel search reference point

When searching for hotel with Company Location without specifying the hotel name, there are both GDS and Booking.com rates in the results.

hotel search company location


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Booking.com rates of specific hotel are not available when searching by Reference Point, but available when searching by Company Location or Address , KBA , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , CON-MOB-TRV-HTL , Hotel , Problem

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