SAP Knowledge Base Article - Preview

3825189 - Why I am seeing incorrect baggage information for American airline main cabin class in Concur?

Symptom

When I search for American Airlines main cabin flights, under baggage information I see zero free checked bags in Concur but 1 free checked bags in GDS and the airline website.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

American airline main cabin class checked Bags is showing as Zero in Concur , KBA , CON-CA-ADM , Administration , Problem

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