SAP Knowledge Base Article - Preview

3825227 - Error: Software error occurred while processing the extract engine for [jobname]. Please check your system log. No extract file is Created.

Symptom

Our extract job is not delivering extract files and when we review the details of the job in the Import/Extract Monitor, it's showing a "Failure" status and I can't figure out why it's failing.


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Environment

Expense > Jobs Data Transfer/Transmission

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

Troubleshooting article to resolve this specific error message on failed extract job runs , KBA , CON-CA-TLS-IEM-JOB , Scheduled Jobs , CON-CA-TLS-IEM , Import / Extract Monitor , Problem

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