SAP Knowledge Base Article - Preview

3825356 - Why am I not able to cancel a Direct Connect hotel booking in Concur Travel?

Symptom

User made a Hotel booking through Direct Connect content. When tried cancelling, they received an error, “We are unable to cancel this trip.”


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User is not able to cancel direct connect hotel booking in Concur Travel. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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