SAP Knowledge Base Article - Preview

3825526 - Why am I not receiving flight results for specific city codes?

Symptom

When I was searching for flights, I noticed that one of the airports I selected is not served by commercial airlines. When I hit Search, the system retrieves no results and the message below:

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What is the cause of this?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When I search for flights, I get no answer and the message: "Sorry, we are unable to return search results, which may be due to: your company's policy - the way your company has configured Concur Travel - No available options for the dates/times searched Please try another search" , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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