Symptom
For an Offline PNR retrieval process flow, the PNR is not imported into the request and it stays in "Pending Agency Update" status.
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Environment
Concur Request > Unspecified
Product
Concur Request all versions
Keywords
The PNR is not imported and the request stays in "Pending Agency Update" , KBA , CON-REQ-REQ , Request , Problem
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