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SAP Knowledge Base Article - PreviewSymptom
We originally set up our IT person as an Authorized Support contact. When that person tries to login, they are getting a message that they are currently not set up to use any Concur products. We are trying to fix this but we can't pull them up in Concur. It's as if they don't exist. They can log in but we can't go in and pull them up to fix their account.
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Environment
Expense > Jobs Import
Product
Concur Expense all versions ; Concur Travel all versions
Keywords
Why are we unable to lookup an employee that was given just the ASC role? , KBA , CON-CA-USP , User Profile , Problem
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