SAP Knowledge Base Article - Preview

3825611 - Why is the fare of the JPT route search result not correct or 0 yen?

Symptom

When a user creates a JPT (Japan Public Transportation) expense and searches a specific route, the fare displayed is not correct or is 0 yen.
Why isn't the correct total fare displayed?


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Environment

Expense > Japan Public Transportation (JPT)

Product

Concur Expense all versions

Keywords

The fare of the JPT route search result is not correct or is 0 yen , KBA , CON-EXP-JPT-GEN , JPT General , Problem

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