Symptom
Currently, we have a company card account that has transactions on Potential Duplicate status.
This card account is assigned to a user, and the transactions are not being displayed to this user, which is expected.
We will have to update this card account assignment to other user.
I would like to know if when we assign this card that has duplicates to other user, if we use a value on the 'Transaction Release Period (days)' field that will cover the posted dates for the duplicate transactions, do the duplicate transactions will be released and appear as available to employees, or will them remain on the Potential Duplicate status, not available to the new cardholder?
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Environment
Product
Keywords
We have a card account and we are moving this card to other user. Will the duplicates become available to the user? , KBA , CON-CA-USP-CRC , Credit Cards , Problem
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