SAP Knowledge Base Article - Preview

3825703 - Will company card transactions with 'Potential Duplicate' status become available to employees when updating the Card Account assignment?

Symptom

Currently, we have a company card account that has transactions on Potential Duplicate status.
This card account is assigned to a user, and the transactions are not being displayed to this user, which is expected.
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We will have to update this card account assignment to other user.

I would like to know if when we assign this card that has duplicates to other user, if we use a value on the 'Transaction Release Period (days)' field that will cover the posted dates for the duplicate transactions, do the duplicate transactions will be released and appear as available to employees, or will them remain on the Potential Duplicate status, not available to the new cardholder?

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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

We have a card account and we are moving this card to other user. Will the duplicates become available to the user? , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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