SAP Knowledge Base Article - Preview

3825719 - Why does the specific Hotel not display when searched by City name but available when searched by Reference point?

Symptom

When I search for Hotel Hampton Inn & Suites DFW/Ft Worth Airport by City name, I do not see the option in the results.
When I search the same Hotel by Reference point/Zip code or Airport, I do see the Hotel.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Why does the specific Hotel not display when searched by City name but available when searched by Reference point or Airport? , KBA , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , Problem

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