SAP Knowledge Base Article - Preview

3825772 - Error: "The following details should be communicated to Concur Client Support. Details: Error connecting to: https://travelapp00.concursolutions.com/UserDataWS/UserData.asmx Exception:java.net.SocketException: Connection reset"

Symptom

I see failures in my employee imports that look like connection errors. How to fix it?
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Environment

Expense > Jobs Import

Product

Concur Expense all versions

Keywords

Connection errors in employee import caused files to fail , KBA , CON-CA-ADM , Administration , Problem

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