SAP Knowledge Base Article - Preview

3825812 - Why are the users getting an error when they click on Password Reset link which they receive in Password Reset email?

Symptom

When users try to reset passwords by clicking on the link they receive from the Password Reset email, they get the error: "Sorry, we can't find the page you were looking for" or "Sorry, you don't have access to this page".


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Environment

Travel & Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

When users try to reset passwords by clicking on the link which they receive in Password Reset email, they get the error: "Sorry, we can't find the page you were looking for, Error " 404" or "Sorry, you don't have access to this page". , KBA , CON-CA-ADM-AUA , Authentication Admin , Problem

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