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3825842 - Why am I getting an Error message when using Quick Expenses for Mileage Expenses?

Symptom

One employee trying to enter mileage expenses. Every time I try to save the entry, it says ‘error occurred’. She also tried doing it from her mobile app, and it wouldn’t save there, either. Any idea what’s going on or who I should talk to about this?

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Environment

Expense > Quick Expense> Car and Mileage

Product

Concur Expense all versions

Keywords

Employee unable to submit a Mileage Expense Using Quick Expenses. Getting "Error saving expense" when trying to save. , KBA , CON-EXP-ADM-MIL , Mileage Configuration , Problem

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