SAP Knowledge Base Article - Preview

3825851 - Why was I not informed of a fare increase when purchasing a trip that was placed on hold?

Symptom

I made a booking in Concur and placed on hold for approval. Once approved, the fare increased at time of ticketing but I was not informed by Concur.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Traveler placed reservation on hold waiting approval. When approval came through, the fare had increased but traveler was not advised by Concur. , KBA , CON-CA-ADM , Administration , Problem

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