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3825901 - Why does the travel approval email get sent to another user or multiple email addresses?

Symptom

The expected travel approver did not receive the approval email with the trip approval request however another user received the approval or the approval email was sent to multiple email addresses. Why?


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Environment

Travel > Travel Policy - Travel

Product

Concur Travel all versions

Keywords

A trip approval email was sent to another approver/user instead of the expected approver and/or sent to multiple email addresses. Why? , KBA , CON-EXP-APR , Approvals , CON-CA-USP-EMA , Email Addresses , Problem

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