SAP Knowledge Base Article - Preview

3825911 - Why does the approver have to log out and log back in after approving a request to be able to approve a Cash Advance?

Symptom

When a request includes a Cash Advance and the request approver and Cash Advance approver are the same individual, that approver must log out and log back in after approving the request before they are able to approve the Cash Advance. Refreshing the page or navigating away from and returning to the Approvals section does not resolve the issue. The Cash Advance does not appear as pending their approval until they have logged out and back in.


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Environment

Concur Request Concur Expense

Product

Concur Expense all versions ; Concur Request all versions

Keywords

Why is it necessary for the approver to log out and log back in after approving a request to approve a Cash Advance associated to the request? , KBA , CON-EXP-CAV , Cash Advance , Problem

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