Symptom
The client has an inquiry about that the user's name appears one way in his profile, but when look at the Trip Overview section of the itinerary, the Passenger name is showing a mr at the end of the first name, having a mismatch between the itinerary and the profile, causing the user disruption at the airport.
Read more...
Environment
Product
Keywords
The Traveller profile in the GDS contains the name of the user together with the title. This writes through into the PNRs and can created issues. This article will help you edit the template to insert a space between the name and title elements. , KBA , CON-SRV-TRV-ADM-TTE , Travel Templates , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview