SAP Knowledge Base Article - Preview

3825947 - Why aren't the Correct Custom Violation Reason Code Displaying when the Flight is Booked less than 14 Days in Advance?

Symptom

User created new Custom Violation Reason Code and titled it as "Min adv-Custom". ​​​​​​This Custom Violation Reason Code was added to the rule "Flight is booked less than 14 days in advance".

Custom violation reason code
Custom violation reason code

During the booking process, the travel rule pop-up window did not offer this "Min adv-Custom" Custom Violation Reason Code as an option, but only "Air" Violation Reason Codes were offered.

Violation CRD


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Environment

Travel > Travel Policy - Rules

Product

Concur Travel all versions

Keywords

Travel rule pop-up window did not offer Custom Violation Reason Code as an option. , KBA , CON-CA-ADM , Administration , Problem

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