SAP Knowledge Base Article - Preview

3825980 - Why is an employee's payment missing from the payroll remittance file?

Symptom

Two approved expense reports (for the same person) did not appear on the download. I have attached a copy of both expense reports showing that they did not appear on the download for October 12 2018. The payroll remittance file did not include the $204.93 for this particular employee and I don't see why. If the extract was correct - and you see that the two expense reports for the employee were, in fact, extracted - why didn't they come out on the Payroll Remittance File. I use this file to upload to ADP - and it was incorrect.


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Environment

Expense > Jobs Export / Extract

Product

Concur Expense all versions

Keywords

Employee is due money but was not included in the payroll remittance file as expected , KBA , CON-CA-ADM , Administration , Problem

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