SAP Knowledge Base Article - Preview

3825985 - Why am I getting "ProtectedValue can not be null" error when trying to terminate users?

Symptom

We have been trying to terminate users and upon entering the termination date and clicking save, the following error message was received:
"Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. (Error 500)"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Admin is trying to terminate an employee and getting a 500 Error , KBA , CON-CA-ADM , Administration , Problem

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