Symptom
The user sees 'Error sending to agency' status for a trip in the Trip Library and would like to know the reason of this.
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Environment
Travel > Reporting
Product
Concur Travel all versions
Keywords
Trip status shows as 'Error sending to agency' in the Trip Library. Message received: RESTRICTED ENTRY - PNR RETRIEVED IN READ MODE , KBA , CON-EXP-TRS , Trip Segments / Reservations , Problem
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