SAP Knowledge Base Article - Preview

3826028 - Why does the Trip Status show as error sending to agency in the Trip Library?

Symptom

The user sees 'Error sending to agency' status for a trip in the Trip Library and would like to know the reason of this.
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Environment

Travel > Reporting

Product

Concur Travel all versions

Keywords

Trip status shows as 'Error sending to agency' in the Trip Library. Message received: RESTRICTED ENTRY - PNR RETRIEVED IN READ MODE , KBA , CON-EXP-TRS , Trip Segments / Reservations , Problem

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