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SAP Knowledge Base Article - PreviewSymptom
User booked an Air, Hotel and Car through Concur; however, while completing the booking, the PNR got split and Air itinerary was captured in a new PNR. The new PNR is not getting displayed in Concur. Only Hotel and Car rental are displayed as per original PNR created.
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
User booked single itinerary Air, Hotel and Car but Air got split into a new PNR , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-MOB-TRV-HTL , Hotel , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem
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