SAP Knowledge Base Article - Preview

3826101 - Error: "ID-NOT RECOGNISED" for hotel bookings

Symptom

User is unable to book a hotel due to the error: /ID- NOT RECOGNISED" upon clicking on the "Reserve Hotel and Continue" button.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User received an error ''ID- NOT RECOGNISED'' when booking a hotel , KBA , CON-MOB-TRV-HTL , Hotel , CON-CA-ADM-USR , User Administration , Problem

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