3826150 - How do I cancel payment for a report that was already paid outside of Concur, and how do I see the balance of a prefund account?

Symptom

How do I cancel payment for a report that is already processed and how can I stop the payment for a report that has status as "Sent/Completed". Also, how do I check what is the available balance and pending payments for a prefund account?

Environment

Expense > Expense Pay

Product

Concur Expense all versions

Keywords

What are the ways to cancel payment for a report that is already processed and how to check what is the available balance and pending payments for a prefund account. , KBA , CON-CA-ADM , Administration , Problem

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