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3826186 - SAP ICS Posting Failed Error Field Order is a required field for G/L account XXXX YYYYYY

Symptom

It's important to understand that a posting failure could occur not only due to Concur configuration but also due to the SAP configuration, therefore troubleshooting is required to understand where the issue may be. 

Before creating a support ticket with SAP Concur:

  • Reach out to your system administrators and check your system configurations on both the SAP and Concur side. 
  • The SAP system administrator provides details of the posting error, such as the document type, document ID, SAP System version, etc.
  • Verify data coming in JSON to your SAP FI System: How can I verify the data sent from Concur to SAP ICS (JSON file)?
The value for field "Order" in the interface to Financial Accounting is an initial value but you are required to make an entry in the field selection 
for G/L account "xxxxxx" in company code "xxxx" linked to the field selection for posting key "xx"."


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Environment

SAP Integration (ICS)

Product

Concur Expense all versions

Keywords

Financial documents are failing to post due to the error Field Order is a required field for G/L account XXXX YYYYYY , KBA , CON-INT , Integrations , Problem

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