SAP Knowledge Base Article - Preview

3826197 - Why users are seeing the same hotel property displaying twice in Concur search? One of them is labeled as Non-GDS

Symptom

A hotel is displayed twice in the search results, however, the source is different. The hotel is displayed once from the non-GDS and then again from a Direct Connect vendor.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

The same hotel is displayed on the search results page twice, once from the Direct Connect, and then also from a Non-GDS hotels list. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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