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SAP Knowledge Base Article - PreviewSymptom
The user booked the JW Marriott Bangalore in Concur at a Booking.com rate, but the passive segment wrote the hotel name as YXCitizenMBangalore and in Trip details there are two hotels displayed instead of one. And also confirmation number for different bookings is the same.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
The user booked the JW Marriott Bangalore in Concur at a Booking.com rate, but the passive segment wrote the hotel name as Citizen M Bangalore and in Trip details there are two hotels displayed instead of one. , KBA , CON-CA-ADM , Administration , CON-MOB-TRV-HTL , Hotel , Problem
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